Privacy Policy

App Name: Believer Owner: Zen Tech LLC Last Updated: October 22, 2025

Table of Contents

Introduction
Information We Collect
How We Collect Information
How We Use Your Information
How We Share Your Information
Data Retention
Your Privacy Rights and Choices
Children's Privacy
Security
International Data Transfers
Third-Party Services and Links
California Privacy Rights
European Privacy Rights (GDPR)
Changes to This Privacy Policy
Contact Us

1. Introduction

Zen Tech LLC ("we," "us," "our," or "Zen Tech") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application "Believer", our websites, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

This Privacy Policy applies to information we collect:

Through our mobile applications
Through our websites
Through email, text, and other electronic communications
When you interact with our advertising and applications on third-party websites and services

2. Information We Collect

We collect information about you in various ways when you use our Services. To comply with Apple App Store and Google Play Store data safety requirements, we categorize data collection as follows:

2.1 Information You Provide Directly

Account Information: When you create an account with us, we may collect:

Name
Email address
Username and password
Profile picture
Date of birth
Phone number (optional)

User Content: Information you provide when using our Services, including:

Messages, posts, comments, or other content you submit
Photos, videos, or other media files you upload
Feedback, reviews, or ratings
Survey responses
Customer support communications

Payment Information: If you make purchases through our Services:

Transaction history
Note: We do not directly store complete payment card information (primary account numbers or CVV). All payment processing is handled by secure third-party payment processors (such as Apple Pay, Google Pay, or Stripe) who comply with PCI-DSS standards.

2.2 Information Collected Automatically

Device Information:

Device type and model
Operating system and version
Unique device identifiers (IDFA, Android Advertising ID)
Device settings and configurations
IP address
Browser type and version

Usage Information:

Pages or screens viewed
Features used within the app
Time spent on pages or in the app
Navigation paths through the app
Search queries
Button clicks and interactions
Error logs and crash reports

Location Information: Depending on your device settings and permissions:

Approximate Location: Derived from IP address.
Precise Location: We will always request your explicit permission via your device operating system before collecting precise geolocation data (GPS coordinates). You can revoke this permission at any time in your device settings.

Cookies and Similar Technologies: We and our third-party partners use cookies, web beacons, pixels, and similar tracking technologies to collect information about your use of our Services.

2.3 Information from Third Parties

Social Media Information: If you choose to connect your account with a social media service (e.g., Facebook, Google, Apple Sign-In), we receive:

Profile information (Name, picture)
Email address associated with the social media account

3. How We Collect Information

We collect information through the following methods:

3.1 Direct Collection Information you voluntarily provide when you create accounts, use features, make purchases, or contact support.

3.2 Automatic Collection Information collected automatically through our mobile applications, server logs, and analytics tools (such as Google Analytics or Firebase).

3.3 Third-Party Sources Information obtained from social media platforms (with your permission), analytics service providers, and advertising networks.

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 To Provide and Maintain Our Services

Creating and managing your account
Enabling specific features within "Believer"
Processing transactions
Providing customer support

4.2 To Improve and Personalize Our Services

Understanding usage to improve functionality
Developing new features
Personalizing content based on your preferences

4.3 For Marketing and Promotional Purposes

Sending promotional communications (you may opt-out at any time)
Providing targeted advertising (compliant with Apple App Tracking Transparency where applicable)

4.4 For Analytics and Performance

Analyzing usage trends
Tracking app performance and crash reporting (e.g., via Crashlytics)

4.5 For Safety and Security

Detecting fraud and preventing unauthorized access
Enforcing our Terms of Service

4.6 For Legal Compliance

Complying with applicable laws and regulations

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 Service Providers We share information with third-party service providers who perform services on our behalf. These include:

Analytics: Google Analytics, Firebase
Advertising: Google AdMob, Facebook Audience Network
Cloud Storage: Amazon Web Services (AWS)
Payment Processors: Apple Pay, Google Pay, Stripe
Customer Support: Intercom

5.2 Business Transfers If Zen Tech LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements We may disclose information if required by law, court order, or to protect the rights and safety of our users.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Account Information: Retained while your account is active.
Usage Data: Retained for 24-38 months for analytics, then anonymized or deleted.
Deletion: When data is no longer needed, we delete it from active databases. Residual copies in backups are destroyed in accordance with our backup lifecycle policies.

7. Your Privacy Rights and Choices (Including Account Deletion)

Depending on your location, you may have specific rights regarding your personal information.

7.1 Access and Correction

You may access and update your profile information through the app settings or by contacting us.

7.2 Account Deletion (Right to Erasure)

In compliance with Apple App Store and Google Play Store policies, you have the right to delete your account and associated data.

In-App Deletion: You can request account deletion directly within the "Believer" app by navigating to Settings > Account > Delete Account.
Web-Based Deletion: If you have uninstalled the app or cannot access it, you may request account deletion by emailing support@zentecapps.com with the subject line "Account Deletion Request." We will verify your identity and process the deletion within 30 days.

7.3 Opt-Out of Marketing

You can unsubscribe from marketing emails via the "unsubscribe" link or by contacting us.

7.4 Device Permissions

You can revoke permissions for Location, Camera, or Notifications via your device's operating system settings.

8. Children's Privacy

8.1 Age Restrictions Our Services are not intended for children under the age of 13 (or 16 in certain jurisdictions like the EEA). We do not knowingly collect personal information from children under these ages without parental consent.

8.2 Compliance If we discover that we have collected personal information from a child without verification of parental consent, we will delete that information immediately. If you believe we might have any information from or about a child, please contact us at support@zentecapps.com.

9. Security

We implement appropriate technical and organizational security measures (including encryption, TLS/SSL, and access controls) to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Zen Tech LLC is based in the United States. Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our Services, you consent to this transfer. We utilize standard contractual clauses and other legal mechanisms to ensure data protection for international transfers.

11. Third-Party Services and Links

Our Services may contain links to third-party websites or integrations (e.g., social media logins). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Advertising: We may work with third-party advertisers who use cookies and device identifiers to show you personalized ads. You can limit this via your device settings (e.g., "Ask App Not to Track" on iOS or "Delete Advertising ID" on Android).

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and share.
Delete your personal information.
Opt-out of the sale or sharing of your personal information.
Non-Discrimination for exercising your CCPA rights.

To exercise these rights, contact us at support@zentecapps.com. We do not "sell" personal information in the traditional sense, but we share data with advertising partners which may be considered "sharing" under California law.

13. European Privacy Rights (GDPR)

If you are in the EEA, UK, or Switzerland, our legal basis for collecting and using your personal information depends on the personal information concerned and the specific context in which we collect it (usually Contract Performance, Consent, or Legitimate Interests).

You have the right to access, correct, delete, restrict processing, and port your data. You also have the right to lodge a complaint with a Data Protection Authority.

Data Controller: Zen Tech LLC. To exercise your rights, email support@zentecapps.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Zen Tech LLC Email: support@zentecapps.com Subject Line: Privacy Inquiry - Believer App