Terms & Conditions

App Name: Sherlock Owner: Zen Tech LLC Last Updated: June 9, 2026

Introduction and Acceptance
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Zen Tech LLC ("Zen Tech," "we," "us," or "our") governing your access to and use of our mobile application "Sherlock," our websites, and related services (collectively, the "Services").

By downloading, installing, accessing, or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

IMPORTANT NOTICE FOR U.S. USERS: THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 22) THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.

Eligibility
Because Sherlock performs facial-recognition searches, you must be at least 18 years of age to access or use the Services. The Services are not directed to, and may not be used by, anyone under 18. By using the Services you represent and warrant that you are at least 18 years old.
Nature of the Service; Facial Recognition
Sherlock is a facial-recognition search tool. When you upload a photograph, the App processes the facial geometry in that image to create a temporary facial template and submits it to one or more third-party search providers that index publicly available images across the open web and public social-media profiles, returning possible matching public pages. We do not access private accounts and do not control, operate, or guarantee any third-party source. You agree that your uploaded image and the derived facial template are transmitted to and processed by these third-party providers solely to perform the search you request.
License Grant and Restrictions
4.1 License Grant. Subject to these Terms, Zen Tech LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a mobile device that you own or control, solely for your personal, non-commercial use.

4.2 Prohibited Conduct. You agree NOT to:

Use the Services for any illegal purpose or in violation of any local, state, national, or international law.
Copy, modify, decompile, reverse-engineer, or attempt to derive the source code of the Services.
Remove any copyright or proprietary notices.
Use any robot, spider, or automated means to access the Services.
Harass, threaten, demean, or embarrass other users.
Transmit viruses, malware, or other malicious code.

Acceptable Use — Facial Search
In addition to Section 4.2, you agree NOT to use the Services to: stalk, surveil, harass, threaten, intimidate, dox, defame, or harm any person; identify, locate, or contact a person in order to confront, harm, or endanger them, or to confront a person you believe to be dangerous; identify, search for, or upload images of any person under 18, or upload any image of a minor; upload any image you do not have the legal right to possess and submit, or that was obtained unlawfully; re-identify, aggregate, or build a database of individuals; or use the Services on behalf of law enforcement or any government body without lawful authority. You are solely responsible for ensuring that your use of the Services is legal where you reside and operate. Violation of this Section results in immediate termination and may be reported to appropriate authorities.
Biometric Information Notice and Consent
A facial template generated from an uploaded photograph may constitute a "biometric identifier" or "biometric information" under laws such as the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and the Washington biometric privacy law. By accepting these Terms and uploading an image, you provide your informed written consent to the collection, generation, and transmission of facial templates from images you submit, solely to perform your requested search. We do not sell, lease, trade, or otherwise profit from biometric identifiers. Facial templates are used transiently to perform a search and are not retained beyond the period necessary to complete it, after which they are permanently destroyed in accordance with our Privacy Policy and applicable law. For any image depicting a person other than yourself, you represent that you have that person's consent or are otherwise legally permitted to submit it.
Not a Consumer Reporting Agency; FCRA Prohibition
Zen Tech LLC is NOT a consumer reporting agency under the Fair Credit Reporting Act ("FCRA"), and results provided by the Services are NOT "consumer reports." You agree not to use the Services, or any information obtained through them, to determine eligibility for employment, credit, insurance, housing, or tenancy; for any FCRA-permissible purpose; for background or tenant screening; or for any other purpose regulated by the FCRA or analogous state law. You further agree not to use the Services in any manner that would require Zen Tech LLC or any third-party provider to be registered, licensed, bonded, or to report to any government authority.
Accuracy Disclaimer; No Identity Verification
Search results are probabilistic and are generated from third-party, publicly available sources. They may be inaccurate, incomplete, outdated, or relate to a different individual. The Services do not verify identity and make no representation that any result correctly identifies any person. You must independently verify any information before relying on it, and you agree not to make any decision affecting any person's rights, safety, reputation, or livelihood based on the Services. You assume all risk arising from any reliance on, or action taken because of, the results.
Account Registration
To access certain features, you may be required to register an account. You agree to provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We reserve the right to disable any account at any time if, in our opinion, you have failed to comply with any provision of these Terms.
User Content and Conduct
10.1 User Content. The Services may allow you to post, store, or share content (text, images, video) ("User Content"). You retain ownership of your User Content. However, by submitting it, you grant Zen Tech LLC a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display your User Content solely to operate and improve the Services.

10.2 Content Standards (Zero-Tolerance Policy). We have a zero-tolerance policy for objectionable content. You are strictly prohibited from submitting content that:

Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or hateful.
Promotes discrimination based on race, ethnicity, religion, disability, gender, age, or sexual orientation.
Displays sexual acts or pornography.
Bullies or harasses any person.

10.3 Moderation and Enforcement. We reserve the right to monitor User Content and to remove any content that violates these Terms. We may also suspend or terminate the accounts of users who violate these standards without prior notice.

Coins and Payments
11.1 Virtual Currency. Sherlock is offered through one-time purchases of virtual "Coins," not auto-renewing subscriptions. Coins are a limited, non-exclusive, revocable license to use a feature of the App and are not your property.

11.2 Terms of Coins. Coins (i) have no monetary value and are not redeemable for cash or any sum of money; (ii) are sold as a one-time purchase processed by Apple or Google; (iii) are non-transferable and may not be sold, traded, or gifted; and (iv) are forfeited without compen
11.3 No Refunds. All purchases are final and non-refundable except where required by law or by Apple or Google policy. All payment, billing, and refund requests are handled by Apple or Google, not by Zen Tech LLC.

. DMCA Copyright Policy
We respect the intellectual property rights of others and respond to claims that content on the Services infringes copyright or other intellectual property rights. If you are a copyright owner and believe your work has been copied in a way that constitutes infringement, please email support@zentecapps.com with the subject line "Copyright Infringement" and include:

A physical or electronic signature of the copyright owner.
A description of the copyrighted work claimed to have been infringed.
A description of where the material is located on the Services.

Intellectual Property Rights
The Services and their original content (excluding User Content), features, and functionality are and will remain the exclusive property of Zen Tech LLC and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries.
Third-Party Links and Services
Our Services may contain links to, or rely on, third-party websites, search providers, or services that are not owned or controlled by Zen Tech LLC. We have no control over, and assume no responsibility for, the content, accuracy, privacy policies, or practices of any third party.
Updates and Maintenance
We may from time to time provide enhancements or improvements to the Services, including patches, bug fixes, updates, upgrades, and other modifications ("Updates"). You agree that we have no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features or functionality.
Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ZEN TECH LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ACCURATE, OR ERROR-FREE.
Assumption of Risk and Release
You expressly assume all risk arising from your use of the Services, your interpretation of results, and any contact or interaction you have with any person identified or sought through the Services. To the maximum extent permitted by law, you release and forever discharge Zen Tech LLC and its affiliates, officers, employees, providers, and licensors from any and all claims, demands, damages, and liabilities, known or unknown, arising out of or related to your use of the Services or any results obtained. You knowingly waive California Civil Code Section 1542 and any analogous law, which provides that a general release does not extend to claims that the releasing party does not know or suspect to exist in its favor at the time of release.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ZEN TECH LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS.
Indemnification
You agree to defend, indemnify, and hold harmless Zen Tech LLC and its licensees, licensors, providers, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorneys' fees) resulting from your use of the Services or your breach of these Terms. This includes, without limitation, any claim brought by, or on behalf of, any individual whose image, identity, or information was uploaded, searched, or obtained through your use of the Services, including claims relating to privacy, biometric, publicity, defamation, harassment, or stalking.
Privacy and Data Handling
Your use of the Services is also governed by our Privacy Policy, which describes how uploaded images, facial templates, and search queries are processed, transmitted to third-party providers, retained, and deleted. By using the Services you consent to those practices.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions.
Dispute Resolution (Arbitration)
22.1 Binding Arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Delaware before one arbitrator.

22.2 Class Action Waiver. YOU AND ZEN TECH LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

App Store Specific Terms (Apple Users)
If you access our Services via an application obtained from the Apple App Store, the following applies:

Acknowledgment: These Terms are between you and Zen Tech LLC only, not Apple, and Zen Tech LLC is solely responsible for the App and its content.
Maintenance: Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
Warranty: In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you (if any). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.
Product Claims: Zen Tech LLC, not Apple, is responsible for addressing any claims of you or any third party relating to the App, including product liability claims and claims arising under consumer protection laws.
IP Rights: In the event of any third-party claim that the App infringes that third party's intellectual property rights, Zen Tech LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
Third-Party Beneficiary: Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.